Frequently Asked Questions

Call (661) 322-2206

Do I need a physician referral for an appointment?

Patients come to CBCC by physician referral or self-referral.

Who to contact if I have questions about my appointment?

Please contact (661)322-2206 and a representative will direct your call.

We are located at 6501 Truxtun Ave, south side of Truxtun Avenue across the street from Truxtun Lake, between Mohawk and Coffee Road. Click here to get turn by turn directions.

Is there free parking?

CBCC has parking adjacent to our building and all parking is free.

Is there public transportation to CBCC?

Yes, conveniently located across from CBCC is a local Bus Stop. For a list of drop off and pick up times please visit KernTransit.org

Who am I allowed to bring to my appointments?

Space is limited at CBCC, please only bring 1 (one) visitor to your appointment.

How early should I arrive for screening?

Please plan on arriving at least 15 minutes prior to your scheduled appointment time and at least 30 minutes prior for NEW patients.

Do I have to wear a mask to my appointment?

Effective April 3, 2023 – Masks are no longer required for patients, visitors, or staff on CBCC campus. However, we strongly encourage you to wear a mask if you have a compromised immune system or if you’re experiencing symptoms associated with COVID-19.

How to pay my bill?

Click here for CBCC Online Bill Pay. Dignity Health payments – please click here.

Who to contact if I have questions about my bill?

Please contact (661)322-2206 and a representative will direct your call.

Understanding Your Health Insurance Policy and Payment Practices.

As a patient, you should be involved in your medical treatment and in paying for your health care. This flyer will help you understand your health insurance policy and the health care payment process.