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Planning Your Care

Prepare for Your First Visit

We understand how being ill is difficult, both for you and your family. Our physicians and staff are sensitive to this and are dedicated to helping you. When you arrive at CBCC, please sign in with the receptionist. If for some reason you are unable to keep your scheduled appointment, please call as soon as possible to reschedule. This will allow us to use your time slot for another patient and will permit you to receive the next earliest appointment time possible

What you need to bring:

  • Please complete the required forms found in our packet and bring them with you to your scheduled appointment.
  • Advanced Directive; Please bring a copy for us to place in your medical records.
  • List of medications with dose and frequency and start date.
  • Photo ID, such as a driver’s license.
  • List of allergies (med/food), reaction and date of first occurrence.
  • Medical insurance card(s).

If you have any questions, please call us at: (661) 322-2206.

Coronavirus Precautions

CBCC is committed to the safety of our patients, their visitors and our employees. We understand that families and loved ones are an important part of the healing process, however due to the ongoing pandemic, we request that you limit visitors to one adult over the age of 18. Everyone entering our facility must wear a mask and pass our screening.

Virtual Visit

Existing CBCC patients who have a clinic follow-up visit or a consult visit with a new provider may be eligible for a video visit. When scheduling please ask if a video visit is available to you, or if you have already scheduled an appointment, please call Patient Navigation at (661) 865-2573.

How we are keeping our patients safe from COVID-19

  • Screening and temperature checks for everyone who comes on our campus

  • Asking everyone to wear face masks at all times

  • Limit visitors to one adult

  • Social distancing on our campus

  • Encouraging virtual visits when possible

Financial Services

The Financial Service Department at CBCC is here to make sure you have a complete understanding of your medical coverage, as well as your financial responsibility for your treatment.

We know it can be overwhelming to navigate the financial aspect of your treatment. Our team is extremely knowledgeable about these processes and is here to help you break through the red-tape as well as alleviate your out-of-pocket medical expenses. Our team is happy to offer assistance in applying for financial aid and medical assistance programs, including:

  • Enrolling you in a Drug Manufacturer Copay Program to assist with your cost of medications
  • Government supported programs, such as Medi-Care or Medi-Cal applications
  • Available financial assistance for patients with Breast or Prostate Cancer
  • Applying for local patient support programs, such as the Kern County Cancer Fund
  • Arranging a payment plan that works for you

If you have any questions or wish to speak with the Financial Service Department, please contact:

Lupe Colclasure
Senior Financial Counselor
(661) 862-7104
(661) 616-6423 fax 

Social Services

People with cancer often report experiencing a wide-range of emotions and needs throughout their cancer experience. Social services are available to support the adjustment of patients and families with the changes and challenges that may occur in life following a cancer diagnosis. Meeting with a licensed social worker can provide an opportunity to discuss your social and emotional concerns and can include linkage to local, state, and national resources to help navigate your specific needs.

Other resources to help.

Caregiver Information

As a caregiver you may be asked to take on new responsibilities and deal with issues that are new to you. Our team is here to guide you and inform you throughout this new role.

Understand what has been prescribed.

Talk with your cancer team so you know exactly what your patient is taking. This includes knowing the name of each medication, understanding why it has been prescribed, and keeping track of when it should be taken.

Communicate with your cancer team.

It’s a good idea for the caregiver to accompany the cancer patient on visits with the cancer team. As a caregiver, you will want to listen carefully, ask questions, and take notes. Treating cancer can be a long process that includes many office visits. Your notes can be used to help you remember details and a way to look back on past conversations. We also recommend that if the patient has two caregivers, one should be designated to attend all patient appointments. This person can also be the key contact for the doctor and will be more easily able to share information with any family or friends.

Setting up medical power of attorney

A medical power of attorney empowers you to make medical decisions when the cancer patient is unable to. This is an important decision and should be discussed with the cancer patient so that the wishes of the patient can be followed if they are unable to communicate. Ask your cancer team about medical power of attorney.

Main Number

(661) 322-2206

Patient Navigation

(661) 865-2573

UCLA Jonsson Comprehensive Cancer Center TRIO-US Site
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Main Number

(661) 322-2206

Patient Navigation

(661) 865-2573

UCLA Jonsson Comprehensive Cancer Center TRIO-US Site

© 2022 Comprehensive Blood & Cancer Center. All Rights Reserved.
Privacy Policy | Sitemap | Home